Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@hustlinhippie.com.

Please note that approved returns may be sent either to Hustlin Hippie or directly to one of our brand partners, depending on the product purchased. Return instructions will be provided once your return request has been reviewed and approved.

Items sent back without first requesting a return will not be accepted.

You can always contact us for any return-related questions at hello@hustlinhippie.com.

Marketplace & Brand Partner Products
Hustlin Hippie offers products from both Hustlin Hippie and select brand partners. Return, refund, exchange, shipping, and warranty policies may vary depending on the product and vendor.

For products fulfilled directly by a brand partner, the partner’s policies may apply. Customers should review any product-specific information provided at the time of purchase.

If you have questions regarding a return, refund, or exchange, please contact us and we will help direct you to the appropriate vendor or assist with resolving the issue whenever possible.

Damages and Issues
Please inspect your order upon reception and contact us immediately if an item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Some products sold through brand partners may have additional return restrictions or requirements. Please review any product-specific details or contact us if you have questions regarding a particular item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund was approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@hustlinhippie.com.